June 2012: Candes-St.Martin, confluent of the Loire River and the Vienne.

Friday, 18 February 2011

‘Arnaque’

Two days ago my phone rang. As most of my friends call me on my mobile phone, a call on my home number usually means official business. When I looked at the display to see who was calling, I noticed that it only showed a dotted line, indicating that the caller wanted to remain anonymous. By experience I know that this usually means that the person on the other side of the line is employed by a calling centre.

I’ve received several calls like that in the past and each time the caller is trying to sell me something: leather armchairs, frozen food, wine … Sometimes it’s just a harmless marketing survey, but most of the time the tone of voice is more aggressive and very often the only way out is being rude and hanging up the phone.

I usually try to ignore these calls, but this time I picked up.

“Bonjour Madame. C’est Roger, votre vigneron préféré de France. Comment allez-vous ma chère ? » Roger, my favourite winemaker from France ? Who is forward enough to address me as «My dear.»???

During my many trips to the Loire Valley, Burgundy and the Alsace – some of France’s famous wine regions – I’ve met a lot of ‘vignerons’ and I’ve tasted a lot of wines. I’ve met a Marius, a Jean-Noël, a Nicolas, a Charles, and many others … but never a ‘vigneron’ called Roger. Moreover, this man who introduced himself as Roger had a distinctive North African accent. Hardly the kind you are likely to hear in any of these wine regions.

This was the second time that this man was trying to sell me some inferior wine at top wine prices. The first time – about a year ago – I listened to what he had to say. He mentioned the names of some famous châteaux in the Bordeaux region. When I said that I didn’t like Bordeaux wines and that Loire Valley wines were my favourite, he insisted that his wines were similar in taste (ahum?). He continued his sales talk for another three minutes, trying to convince me to buy his wine. When he said that he could ship them straight from his domain by 60 bottles (!!), I had heard enough. I kindly yet firmly said that I wasn’t interested and hang up.

Two days ago, I didn’t let it come that far, especially as I was really annoyed by his new strategy and too familiar approach. When he had finished introducing himself, I said “Vous faites erreur, Monsieur, je ne connais pas de vigneron appelé Roger.” (This must be a mistake. I don’t know any winemaker by the name of Roger) and hang up.

These practices are very common in Belgium nowadays and the media have been warning the population not to buy these wines. The whole operation is a big scam, set up by a North African network that is operating from Tunisia and/or Algeria. The wines they sell come in bottles bearing labels of prestigious wine domains. The content of these bottles, however, is a dreadful plonk, that will give you heartburn, headache and purple lips! The price however, is close to that of the real thing. And of course, they don’t sell it by the bottle … 60 or 120 bottles being the minimum.

The story goes that one elderly lady spent and lost 30,000 euro buying wine from these scoundrels. Now that is what I call a real ‘arnaque’ (scam).

10 comments:

Olga said...

It's unbelievable what kinds of scams there are. I thought I only get the e-mails that offer me to share my millions with them :)

Leon and Sue Sims said...

With calls like this, Sue does two things - says she has something on the stove and to hold, but she doesn't come back for some time or say she's busy and ask for their number to ring them back - they usually just hang up.
Yes, its an intrusion on our privacy, isn't it.

Mark said...

Let it go to the answering machine.
m.

Nadege said...

I used to be wishy-washy and shy on the phone. No more!
But I also read somewhere that a lot of time the people who work for corporations trying to sell you something have some kind of handicap, or are blind. I am not rude, but just tell them I am not interested and hang up.
Leon, my mom told a marketing caller to hold on for a second. She left the phone off the hook for a while but few weeks later, they were charged 30 euros for that "call". I don't know how they did it but be careful.

Louise said...

I have laughed reading your post. So often this type of call, from India usually, reaches me...now I ask them how is the weather where they are? That question is not included in their official script and they hang up!

ladybird said...

Olga, I know just what you mean. If I had accepted all the 'business' proposals that I get in my inbox, I would be a very rich woman by now. What strikes me most is the fact that almost 90% of these proposals come from Burkina Faso, the poorest country in the world!

Leon, Haha, good idea. But after reading Nadege's comment I'll stick to the second option: asking their number, saying that I will call back. That should teach them!

Mark, That's what I usually do, but they never leave a message, but just hang up.

Nadege, Official all centres - doing marketing surveys for instance - very often employ handicaped people. And I'm always very cooperative when they just want to know which brands I know/buy/use, etc. I don't object to answering their questions, but I don't want to waste time on scammers like the so-called vigneron.

Louise, Thanks for the tip! I'll try it, just like Leon's tip about asking for their number. :)

Jean said...

You have to be so careful these days. Sadly I have found that if you try to dismiss these callers politely, they don't give up. You have to be very firm or even rude to get rid of them.

ladybird said...

Jean, These people seem to have no scruples. Being rude is sometimes the only option!

Carolyn said...

Hi Martine. No blog entry since Friday? I hope everything is okay with you.

ladybird said...

Carolyn, How sweet of you to ask. Yes, I'm okay ... but awfully stressed with a lot of things on my mind. As you will read in today's post :) x

LinkWithin

Related Posts with Thumbnails